To Negotiate Successfully Become Proficient At Conflict Resolution

When it comes to conflict resolution, some negotiators enter into such activities with neither thought nor plan for the manner by which they’ll engage the other negotiator. In so doing, they place themselves in a less favorable position than if they’d thought through the process.

Whether you’re in a business or personal environment, you’re always negotiating. As such, there will be times when you’ll have to engage in conflict resolution. In so doing, consider the following:

1) Before you become upset by your perception of a situation that you view as requiring conflict resolution, check your perspective and seek to understand the other person’s point of view. Be sure you understand the cause of that person’s discomfort from an intellectual standpoint and if possible, assimilate that person’s emotional state of mind into your own mindset.

2) Observe the body language of the person with whom you think you may have a disagreement. Determine if what you see matches what you hear.

a.)Watch the eyes. The eyes may hold in-sight to the resolution.

The eyes can give insight into the real thoughts that are occurring in someone’s mind. Typically, if you ask someone a question and they look up and to the left, they’re attempting to recall a past experience. If they look up and to the right, they’re being creative with their response (making something up). Therefore, if someone looks up and to the right, when thinking about a past experience, you should become attuned to the fact that their discomfort may not relate to the situation at hand. It may be complicated by additional circumstances that are not applicable in the current situation.

b.)In a conflict resolution, the feet can keep you from defeat.

When addressing someone in person, observe the positioning of his or her feet. While they’re totally engaged with you, they’ll tend to have their feet pointed towards you. When they are in the process of disengaging, they’ll point one foot, or both feet, away from you.

c.) Speech patterns, in person, over the phone, and via e-mail give a glimpse into the mind.

When attempting to resolve conflicts, note the pace at which a person speaks. In particular, take note in the change of their pace and at what point the change occurs. In so doing, if you’re astute, you can discern the sources of motivation that stimulates someone to take a particular action. Alter the pace and you alter their perspective.

3) Make sure you listen to the fact that sometimes, people just want to know that they’re being heard. If you encounter such a situation, to the degree you can, let the other person speak. Be a patient listener and don’t interrupt them.

4) Listen for the emotional level of the conflict for the degree of stress that’s involved. Assess whether someone is using misplaced aggression from another situation and projecting it into the situation with you. In essence, assess what the real source of a conflict is before addressing it.

Conflict resolution can be difficult, in any aspect of your life. The better skilled you are and prepared to address conflicts, the more capable you’ll become at finding the appropriate solution in the appropriate situation… and everything will be right with the world. Remember, you’re always negotiating.

Negotiation Quote:

“Never fear to engage in conflict resolution and when possible, never engage in conflict resolution out of fear.” – Greg Williams, The Master Negotiator

The Negotiation Tips Are…

· In every aspect of your life, you negotiate. So, the better you become at conflict resolution, the better you’ll become at negotiating.

· When negotiating, you give others insight into your demeanor. Therefore, always be aware of the demeanor you display.

· Conflict resolution can be unpleasant. It’s something that you may not like to do, but it can relieve tension and pressure from an otherwise irritating situation.

Tricky Questions Answered Thanks to Presentation Training

Great presentations can see you winning more clients and securing additional business, which explains why many workers feel under pressure on these occasions.

In order to get prepared for important talks there are many training courses that can give hints and tips regarding your performance. The majority of advice concentrates on suggesting ways in which you can ensure that presentations run smoothly via effective preparation. Gathering all the necessary materials, including backups, should digital devices fail, is imperative.

In addition, you can pick up suggestions on how to communicate the information held on files to your audience, such as displaying open body language and maintaining eye contact. A part of presentations that may not be quite so easy to control are question and answer sessions. Here the floor is turned over to listeners, many of who may find their voice to ask difficult or controversial inquires.

Despite there being no script to follow in this instance, there are still ways of dealing with potentially awkward moments, so your presentation does not suffer. Although tricky questions may be quite difficult to cope with, you may also feel unnerved when you open the floor and are greeted with silence. This can be the result of people not wishing to speak up, or perhaps the majority of queries were answered during your talk.

If you are keen to get your audience involved, you may like to try asking open questions about the listeners’ views on the topics you have raised. In addition, mentioning inquiries that you have encountered from previous presentations may encourage people to respond during your current talk. Another technique is to ask for a show of hands on specific topics, as this is likely to generate some cohesion and possible conversation among the group concerned.

At times you may encounter audience members who have many queries that they wish to be answered, which means they risk dominating the question and answer session. This can stifle others listening to your talk and may leave them feeling unsure about unanswered aspects of some subject matter. To move on from here, you could verbally recognise the person’s enthusiasm then ask others in the room their views on the questioner’s additional queries, making it clear that is beneficial that everyone gets a chance to speak.

If you wish to plan ahead for this kind of situation, it may help to make sure a fellow colleague is sitting in the audience who is prepped to comment on a persistent questioner’s views in order to move the discussion along. Getting prepared to deal with awkward questions, or those that aim to threaten the integrity or running of your talk is an important part of effective presentation training. These kinds of queries are dreaded by many, but learning the best way to react in these circumstances ensures you can confidently resolve difficulties.

After receiving a negative or confrontation inquiry, be sure to maintain open body language, while verbally recognising the questioner’s feelings concerning the issue. Following this, a common tactic is to ask the audience as a whole if they feel the same way. This can help to balance discussions and get views aired that are positive in tone. Answering questions of a negative bent that highlight potential or real problems gives you the chance to reassure listeners and boost faith in your project or organisation. This can be achieved by addressing the facts of the situation and the clear objectives that need to be taken to resolve discontent.

How to Find a Dry Erase Easel For Your Business Meeting and Presentation

What is a dry erase easel? It is usually made of aluminum or steel. It comes with white board. The white board portion is generally made out of porcelain and it will not be scratched easily. Nowadays, many people like to use dry erase easels for business meetings, trainings, seminars and presentations because they are portable and can be reused with no limit in a very convenient manner. Besides, many sport teams like to use the easels as training aid in the fields.

What are the special features you can find from the dry erase easels?

• They come in different sizes and you can choose the size based on your personal needs. You can also adjust the height of the easels easily. Even young kids can use these easels because they can be adjustable to children’s height.

• The white board portion is hard and durable and it does not dent in the long run. You can choose to have magnetic or non-magnetic white board.

• Most of the easels come with trays that hold markers, erasers, rubber pads, flip charts, papers, poster boards, etc. Some special easels are double sided.

• All easels are light and they can be brought along easily when you travel.

• These tools are cost-saving because they can be reused in a variety of different situations. Whatever written on the easels can be completely erased after use. When you don’t need easels, you can store them easily because they don’t take up much space.

Besides all the special features above, a dry erase easel is well accepted because of its cost. You don’t need to spend a lot of money to purchase a new one. Even if the white board portion is spoilt, you don’t need to get a new set. What you need to do is to replace the particular portion only.

Where can you get these great tools?

Currently, there are many online suppliers who are offering these easels at low prices. You can do online shopping to get the easels. For your information, when you purchase from the online suppliers, they will ship the items and deliver to your doorstep. You can purchase these tools through internet easily. However, you are reminded to go the websites of different suppliers to find out the prices and the features of different easels. Find out the materials used if possible. Prices may vary from one supplier to another. Some providers offer wholesale prices if you purchase in bulk. You can also get yourself the easel accessories in order to make your set more perfect. Hence, you need to spend some time doing thorough comparison before you make your purchasing decision. The most important is to get a trustworthy and reputable supplier who provides quality products.